Support
Help with your Massell account, planning WODs and programs, training on iPhone and Apple Watch, and sharing. Can't find an answer? Write to us and we'll reply, usually within 48 hours.
Last updated 9 October 2026
Getting started
Create a WOD, or import a program from Discover, then tap Train.
Rest timer
Countdown on the Lock Screen and in the Dynamic Island, and a tap on your wrist.
Write to us
Questions, bugs or account problems: support@astrall.app.
01
Getting started
Sign up with your email (or Apple / Google when available) and open the confirmation link we send you, then log in. The first time, a short tour shows how Massell works; you can see it again from Account > How Massell works.
Create a WOD from the WODs tab, or find a program in Programs > Discover, then start it from Train.
02
WODs and programs
A WOD is a list of blocks: a single exercise, a superset (exercises back to back), a jumpset (exercises alternated with a short rest) or a timeset (a list of exercises run by the clock, each for a time, with rests wherever you want them — runs, walks, circuits). Every number — sets, reps or rep ranges, seconds, rests — is set with the dial.
A program groups WODs in order. Train suggests the next WOD of the program you used last. Create your own exercises from Exercises if one is missing from the catalog.
03
Training
Tap a WOD in Train. Before each block you see what you lifted last time and can change the block; during it, tap the round button when a set is done and the rest starts.
The rest countdown also runs on the Lock Screen and in the Dynamic Island, with a button to start the next rest, and a sound plays when it ends. At the end of each block you confirm loads and reps, and the training is saved to History, where you can still edit it.
If the countdown doesn't show on the Lock Screen, check that Live Activities are on in the iPhone Settings app > Massell.
04
Apple Watch
Open Massell on your iPhone once so it sends your WODs to the watch. You can start a WOD from either device: the workout in progress stays in sync, and the end of each rest taps your wrist. The watch can save the workout to Apple Health if you allow it.
06
Coaching
Turn on progress tracking on a program you publish. The people who import it can choose to share their trainings on it with you, and you follow them in Athletes on the web app. They can stop sharing at any time.
07
Sync and offline
The iPhone app works without a connection and syncs as soon as you're back online. Account shows the sync status and has a Sync now button. Changes not uploaded yet are lost if you log out, so check the status first.
08
Your account
Change your name, photo, @username, accent colour or units from Account (your photo at the top of every screen).
Forgot your password? Type your email on the login screen and tap Forgot password?: we send you a link to set a new one.
Delete your account: Account > Delete account. Your data is deleted and your public programs are unpublished; this can't be undone. More in the Privacy Policy.
Questions?
For anything else, or to report a program or a user, write to support@astrall.app.